Business Process Management
Organizations everywhere are under increasing pressure to flex their business faster using software innovation to drive growth and respond more swiftly to changing markets. The demand to develop web-based and mobile solutions quickly can have a negative effect on software quality, introducing the potential for risk and error. The key is to build quality into software from the start using state of the art technology with an agile development methodology.
Fortëkna utilizes a unique implementation approach to jumpstart your new BPM solution area by accelerating a first production release (typically, within 8 – 10 weeks). We have found that once users start using their new application, they can better describe their needs. Fortëkna provides an Acceleration Team – BPM experts who lead the implementation to quickly and transparently deliver a high-value solution.
Project Initiation includes all the activities necessary to get the team ready for implementation of your first application. The deliverables for this phase are:
- Project Scope Document
- Solution Vision
- Solution Backlog
- Roadmap and Release Plan
- Solution Architecture
At the conclusion of the Acceleration phase, your first release is ready for final testing and deployment to production. The Solution Backlog will contain a prioritized list of functionality that could be included in future releases.
Typical Business Process Management Solutions
Our Software solutions will help your organization to implement a data-driven approach and methodology in any process – from manufacturing to transactional and from product to service.
Use the A3 methodology to capture all required data for DMAIC, DMADV, or Lean improvement initiatives. Manage scope and chart progress against corporate goals, analyzing existing business processes, identify problems and rectify them to improve the process and effectively meet your organization goals.
Manage and automate all areas of your operations (policyholder services, policy commission services, claims and case management, document services, regulatory and legal) onto one system improving customer satisfaction through an automated call center.
Enable real-time analytics, reporting, and collaboration through integration with legacy policyholder systems and share real-time data with providers, case managers, and caregivers via web-based mobile applications.
Automatically generate forms and letters, including barcoding and direct integrations with e- mail, e-fax, and mailroom printing.
Rely on a web-based solution to automate the capture, routing, and processing of invoices from EDI feeds, fax, email, and mail and automatically verify vendors, amounts, POs, duplicate checks, and three-way matches using upfront electronic business rules.
Reduce implementation costs by capturing decisions from your mobile workforce and integrate out-of-the-box with ERP and financial systems from SAP, PeopleSoft, Oracle Financials, and other business solutions.
Identify areas for improvement through insight into employee productivity, transaction volumes, financial liabilities, and vendor interactions.
Automatically generate forms and letters, including barcoding and direct integrations with e-mail, e-fax, and mailroom printing.